Crystal's Permanent Beauty

At Crystal’s Permanent Beauty, every appointment is essential to us. We understand that circumstances out of your control may occur, and rescheduling is necessary due to conflicting events; therefore, we respectfully request at least a 48-hour notice for cancellations or any appointment changes. 

 

Please notify us 48 hours in advance if you must cancel, or reschedule your appointment.

Call ahead if you are running late, we will do our best to accommodate you but will have to reschedule your appointment if you arrive 10 minutes or more late.

 

To provide a consistent experience for new and returning clients - our refund and booking policies are as follows:

 

To schedule an appointment; we require a $100 minimum deposit (non-refundable) booking fee. The deposit will vary based on the procedure. We do not issue any refunds under any circumstances. 

**All Payments are non-refundable**

 

The booking fee is applied towards your procedure cost as long as you keep your appointment, or notify us 48 hours in advance of rescheduling your appointment

 

Policy on Booking Fees, Appointment Changes, and Tardiness

At our establishment, booking fees serve a vital purpose: to ensure the availability of resources and time slots for scheduled procedures and appointments. If, for any reason, a scheduled appointment cannot be fulfilled, any payments made or booking fees will be non-refundable.

 

We meticulously plan our procedures, allocating the necessary time and supplies for each one. When changes are requested, it not only disrupts our records and inventory but also impacts our schedule. Consequently, once a procedure is confirmed, modifications can only be made with the approval of a permanent makeup specialist.

​

Punctuality is of utmost importance as any delay can create a ripple effect, inconveniencing subsequent clients. To uphold fairness for those who arrive promptly, we have a strict policy regarding lateness. If a client arrives more than 10 minutes after their scheduled appointment time, it will be necessary to reschedule, and their booking fee will be forfeited. Please note that any arrival 10 minutes past the scheduled time falls outside our 10-minute grace period and will result in the loss of both the booking fee and appointment.

​

Failure to arrive on time for your appointment will result in the forfeiture of your booking fee. To avoid this, we require a minimum 48-hour notice for any appointment changes or cancellations. We kindly request your punctuality to ensure that you retain your appointment and booking fee. We deeply value both our clients' and artists' time, and these policies are in place to maintain the integrity of our scheduling system.